Delivery Policy

At docs-valid.com, we prioritize the safe, secure, and discreet delivery of your documents. All shipments are handled with the utmost care to ensure confidentiality and to protect your privacy. We ship exclusively through trusted courier companies, including:

• DHL

• FedEx

• AXIS

• USPS

• Post Office

Delivery Times
Delivery times depend on your location and the courier used. While we strive for prompt delivery, please note that actual shipping times may be affected by factors beyond our control, such as customs processing, local postal delays, or unforeseen circumstances.

Tracking and Confirmation
Once your document has been shipped, you will receive a tracking number so you can monitor its progress in real-time. We encourage clients to review their shipment and confirm receipt within 48 hours, in alignment with our verification and refund policy.

Security, Confidentiality, and Discretion
We take every measure to ensure that your documents remain secure and confidential throughout the entire shipping process. Shipments are packaged discreetly, with no markings or labels that could reveal the contents. Courier partners are instructed to handle your documents with care and maintain strict confidentiality.

Our Refund Policies
Delivery is directly linked to our refund policy. Refunds are not possible once a document has been completed and dispatched.

Customer Support
If you encounter any issues with delivery, including delays or lost shipments, our customer support team is available to assist you promptly. Please provide your tracking number and details of your concern so we can address it efficiently.